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Our Policies
At Studio Five, we want every purchase to be a clear and enjoyable experience. We provide detailed information about each watch to help you make the right choice before placing your order.
All watches are final sale. We do not offer returns, exchanges, or refunds. The only exception is if you receive a watch that is different from the one you ordered due to an error on our behalf.
We kindly ask you to review the product details carefully before purchasing, as all important information, including measurements and specifications, is provided in the product description. Requests related to details that were already mentioned in the description cannot be accepted.
Orders are usually delivered within 2 business days to 1 week, depending on your location. While most orders arrive sooner, please allow up to one week for delivery before contacting us regarding a delayed order. Delivery times may vary due to circumstances beyond our control, such as road conditions, weather, or shipping procedures.
Please note that Studio Five is not responsible for any damage that may occur during the shipping process or for packages delivered to an incorrect address. For any shipping-related concerns, please contact the shipping provider directly.
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